![[personal profile]](https://www.dreamwidth.org/img/silk/identity/user.png){kind=small}
Entry tags:
(no subject)
I went in person to Canada Services center. I was wary of Covid exposure, particularly since people asking about immigration services may well have been flying recently. But I felt kind of stuck.
I've been trying to pay a fee, but I'm not able to log in to the system online to do so. I've been trying to call, but over the past few days I just keep getting a message saying they can't transfer me to an agent because the system is too busy.
So I stood in line for a little over an hour to get to the first counter. My interaction lasted for about 2 minutes. Most of that was the clerk asking someone in back what to do about my situation. When he came back, he said that they're not able to help with logins or take payment there, but he gave me a number to call on a little piece of paper.
When I got home, I checked and, sure enough, it's the same number I've been calling.
I've been trying to pay a fee, but I'm not able to log in to the system online to do so. I've been trying to call, but over the past few days I just keep getting a message saying they can't transfer me to an agent because the system is too busy.
So I stood in line for a little over an hour to get to the first counter. My interaction lasted for about 2 minutes. Most of that was the clerk asking someone in back what to do about my situation. When he came back, he said that they're not able to help with logins or take payment there, but he gave me a number to call on a little piece of paper.
When I got home, I checked and, sure enough, it's the same number I've been calling.