stormdog: a woman with light skin and long brown hair that cascades over one shoulder. On her other side, she is holding a large plush shark against herself. She has pink fingernails and pink cat eye glasses (Default)
MeghanIsMe ([personal profile] stormdog) wrote2006-08-03 10:26 am
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  • Current Mood: frustrated

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Why is the server-support (in office number 2) sending my help desk (in office number 1) a request to create a trouble ticket to send to the support team in office number 3 to reboot the tape drive? Can they not just pick up the phone and call the guy? Do we really need to track piddling internal requests with trouble tickets? And if so, why can't server support take ten seconds and put the ticket together themselves?

If I tried to think about it any longer, I'd get confused. So I'm going to stop now.
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