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Trouble with Contractors
We had a longish email conversation with the person working with us on picking tile for our condo. I knew that it was a bit lengthy, so at the end, I sent an email that I tried to make very brief and clear.
---
Hi X,
To confirm our choices:
We would like to use the Argile #ARG27567 in Ice for the area in front of the fireplace.
We would like it laid horizontally (with long side parallel to the fireplace opening) with 1/3 overlap staggering.
We would like the Artisan Aqua 2.5 x 8 #AR24468 for the shower wall.
We would like it laid vertically (with short side parallel to the floor), with 1/3 overlap staggering.
Please let us know if you have any questions.
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The purchase order the rep sent for us to sign described the fireplace tiles as "to be laid long-side parallel to the floor." We've already had issues where they recommended two different tiles for the floor in front of the fireplace only for us to look them up and find they aren't rated for floor use. They're going ON THE FLOOR! ON THE FLOOR! Parallel to the floor has no meaning in this context!
Also, and to be fair my summary email did not mention the grout we talked about, but the order only mentioned one of the two grouts we picked and did not indicate which tiles it was to be used with.
Also also, the purchase order had the condo address and our phone number wrong.
Also also also, this person CONTINUALLY fails to include one or the other of us in emails. Miriam and I always CC each other on these, and the company rep *never* includes the CCd person in their responses.
I jus wonder, sometimes, how some people are able to keep their jobs.
---
Hi X,
To confirm our choices:
We would like to use the Argile #ARG27567 in Ice for the area in front of the fireplace.
We would like it laid horizontally (with long side parallel to the fireplace opening) with 1/3 overlap staggering.
We would like the Artisan Aqua 2.5 x 8 #AR24468 for the shower wall.
We would like it laid vertically (with short side parallel to the floor), with 1/3 overlap staggering.
Please let us know if you have any questions.
---
The purchase order the rep sent for us to sign described the fireplace tiles as "to be laid long-side parallel to the floor." We've already had issues where they recommended two different tiles for the floor in front of the fireplace only for us to look them up and find they aren't rated for floor use. They're going ON THE FLOOR! ON THE FLOOR! Parallel to the floor has no meaning in this context!
Also, and to be fair my summary email did not mention the grout we talked about, but the order only mentioned one of the two grouts we picked and did not indicate which tiles it was to be used with.
Also also, the purchase order had the condo address and our phone number wrong.
Also also also, this person CONTINUALLY fails to include one or the other of us in emails. Miriam and I always CC each other on these, and the company rep *never* includes the CCd person in their responses.
I jus wonder, sometimes, how some people are able to keep their jobs.