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Oct. 24th, 2007 03:51 pm![[personal profile]](https://www.dreamwidth.org/img/silk/identity/user.png){kind=small}
stormdogIt really hurts my brain when I get an email from someone who is almost certainly a native English speaker (judging by his last name and the fact that he is in sales) that is written in English as poor, or even worse than the emails we get from our contractors in India. An example that I just recieved a few minutes ago:
"I am needing to please set up a (software conferenceing system) account.
John Salesguy
My company"
And further down in the email chain, under his manager's approval:
" Hey (manager) will you send me a quick response to this e-mail giving me approval for setting up a (software conferencing system) account, so I can get this rolling, thanks!"
I would be embarrassed to send such a poor example of written expression to my manager.
This just leaves me so confused. Most of our sales staff use this flavor of randomly mixed grammar and phrasing when they contact us. To me, this looks like the writing of someone who's thoughts are cluttered and chaotic. Who won't, or can't, put the flotsam that bobs along the surface of their stream of consciousness into a something orderly and understandable. Yet, these are the people who are in the field going from client site to client site, the best of the good communicators, establishing relationships with clients and trying to give the impression that we aren't all knuckle-dragging apes who've just descended from the trees.
Do people in corporate America simply not care if you can't use your native language with any significant degree of competancy? Really, do they just not care? Why would you buy anything from someone who communicates this way?
"I am needing to please set up a (software conferenceing system) account.
John Salesguy
My company"
And further down in the email chain, under his manager's approval:
" Hey (manager) will you send me a quick response to this e-mail giving me approval for setting up a (software conferencing system) account, so I can get this rolling, thanks!"
I would be embarrassed to send such a poor example of written expression to my manager.
This just leaves me so confused. Most of our sales staff use this flavor of randomly mixed grammar and phrasing when they contact us. To me, this looks like the writing of someone who's thoughts are cluttered and chaotic. Who won't, or can't, put the flotsam that bobs along the surface of their stream of consciousness into a something orderly and understandable. Yet, these are the people who are in the field going from client site to client site, the best of the good communicators, establishing relationships with clients and trying to give the impression that we aren't all knuckle-dragging apes who've just descended from the trees.
Do people in corporate America simply not care if you can't use your native language with any significant degree of competancy? Really, do they just not care? Why would you buy anything from someone who communicates this way?
