(no subject)
Jul. 16th, 2009 11:53 am![[personal profile]](https://www.dreamwidth.org/img/silk/identity/user.png){kind=small}
stormdogI was vaguely aware of this 'Verified by Visa' thing as something I had to mess with once before, but I'd entirely forgotten about it until trying to order tires today. I even still had the password for this yet another annoyance-of-a-process from the last time, so I copied and pasted it in.
It didn't work. I tried other possibilities and locked it out. Oops. Fortunately there was a number to call on that page. So I called it. And got transferred to another department. Who transferred me to another department. Whee.
Having made it to the right person, I had to answer some security questions to get my account unlocked. The first one was easy; choose from a list of vehicles which one I'd owned. Then there was a list of addresses that I had to pick one from that was associated with me or my family. I'd never heard of any of them before so I chose none of the above. The same happened with the second list. I swear, I've never heard of any of these addresses in my life.
But that was the wrong answer. So, I am unable to get my password reset without visiting a branch. I'm mildly annoyed, but will deal with it when I have a working car I guess. Amazing how these things all come together at once, isn't it? I can order the tires with my other debit card. Assuming I don't have the same problem with it, it being a Visa too.
But what I'm really curious about is where the heck these addresses come from!?
It didn't work. I tried other possibilities and locked it out. Oops. Fortunately there was a number to call on that page. So I called it. And got transferred to another department. Who transferred me to another department. Whee.
Having made it to the right person, I had to answer some security questions to get my account unlocked. The first one was easy; choose from a list of vehicles which one I'd owned. Then there was a list of addresses that I had to pick one from that was associated with me or my family. I'd never heard of any of them before so I chose none of the above. The same happened with the second list. I swear, I've never heard of any of these addresses in my life.
But that was the wrong answer. So, I am unable to get my password reset without visiting a branch. I'm mildly annoyed, but will deal with it when I have a working car I guess. Amazing how these things all come together at once, isn't it? I can order the tires with my other debit card. Assuming I don't have the same problem with it, it being a Visa too.
But what I'm really curious about is where the heck these addresses come from!?
