Response to insurance

[stormdog]

Okay, I sent our response to insurance! Now we wait again. Thanks to those who offered their input! Now it's time for the metaphorical 3-dimensional chess portion of the waiting process.

We weren't sure if we should send our response to the person at the third-party organization that did the assessment of our list of items. The adjuster said that to dispute an item, we should send the relevant information to him. So we sent it to the adjuster with our insurance company, and separately to the third party assessor. We sent it separately because we didn't know if she needed it, or if, given the adjuster didn't tell us to send it to her, he'd get pissy about us going over his head or something.

We haven't heard from our adjuster, but the third party employee responded at about 5:30, saying "I will reach out to your adjuster for approval to make these changes."

That *sounds* like she gets to make that decision on her own! Maybe all our appeals will be fine? Frankly, our adjuster's communication skills kind of suck, so it's hard to draw solid conclusions from things he says to us. I'm scared to get my hopes up too high though.

Comments

[sabotabby]

Good luck. Honestly, the point of insurance should be to swoop in and make your lives easier after such tragedy and loss. You shouldn't have to argue like that with them.

[stormdog]

Hey, this is capitalism here! *laughs* The point of *everything* is to make money! It's the moral thing to do because if you're poor it's clearly somehow your own fault.

[dewline]

Good luck.

[stormdog]

Thanks!

[cmcmck]

Hope they are sensible enough not to mess you about further!

[stormdog]

That would be nice!